About Us
We didn’t start UTDS to become an “agency”
UTDS started because we were tired of seeing businesses misled, overcharged, or handed the type of work that looks fine on a slide but collapses the minute anyone pushes on the detail.
We built UTDS as a reaction to that.
A place where the work is done properly, the numbers are real, and no one hides behind jargon.
We care about the result because we care about the craft
Not emotionally – professionally.
If a system is wrong, we fix it.
If tracking is incorrect, we don’t run ads until it is right.
If you’re wasting money, we say so.
If you ask for something that won’t work, expect a direct answer.
We’re here to produce outcomes that stand up to scrutiny.
Not marketing theatre.
UTDS began in Tirana in 2016.
Small office. Small team. Big expectations.
The early years were messy and intense, lots of late nights fixing things that should never have been broken in the first place.
Those projects shaped our standards and our intolerance for sloppy work.
By 2025, we became a Salesforce Consulting Partner because we had already been doing the work of one for years.
Our paid advertising portfolio has grown to more than £500k per month.
Not through shouting about ourselves, but because we take ownership of the result, not just the task.
In 2026 we move into a larger office; not as a “look at us” moment but because proper work requires proper space, quiet thinking and room to grow without diluting standards.
A collective of specialists who take detail seriously.
Salesforce-certified experts who build systems properly, not quickly.
Paid Search consultants who won’t spend what they can’t justify.
SEO staff who don’t chase empty traffic.
Developers who refuse to ship weak work.
We challenge each other.
We question everything.
We hold a standard and expect clients to hold us to it as well.
Why Clients Stay
Clients stay because the experience is straightforward.
People who know what they’re doing.
Reporting that makes sense.
Decisions backed by data, not hope.
No disappearing acts.
No layers of account managers shielding bad work.
They trust us because we give them reasons to.
Growth for us isn’t about scale.
It’s about capability.
Better systems.
More depth in Salesforce.
Stronger attribution frameworks.
Sharper paid search strategy.
A team that gets better every year, not bigger every quarter.
UTDS will grow,
But the culture won’t change:
Do the work properly.
Tell the truth.
Protect the result.
